WORST EXPERICE - NEVER AGAIN.

Worst experience ever with Hollard Funeral cover. First of all, no responses to emails. I have been trying for months to make changes to my policy and even after calling in and people telling me to send an email, STILL never got any response or call back to assist.

I have since canceled my policy, then they tell me I am not due any refunds, then I get an email saying my policy has ceased in May 2023 already and any premiums paid after this date will be paid to me within 10 working days.

16 days later, I called them to follow up on the refund due to me. Then suddenly I get told again, that I am not due any refunds. After a while of holding on for them to discuss the matter, I was asked to send an email to an email address spelled out but still bounced. So I guess I am back to square 1.

Never in my life, will I EVER recommend Hollard to anyone. Worst service and experience ever.