LK
Lungile K
1 reviews | Active since Mar 2019
06 Jul 2021, 13:15
Worst customer service for existing clients
<div>I’m an existing client can’t get assistance on my policy,,been trying for a week now only when you request through new policy sign they call back and give you *what what which doesn’t work , I’m exhausted, really </div>
Helpful (0)
Replies (4)0
Replies (4)
Hollard Life's replyOfficial
06 Jul 2021, 14:39Hello Lungile
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you further and have one of our consultants contact you please provide us with your policy number and/or identity number.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you further and have one of our consultants contact you please provide us with your policy number and/or identity number.
Kind Regards
Natasha Vos
Hollard Life's reply06 Jul 2021, 14:39
Official
Hello Lungile
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you further and have one of our consultants contact you please provide us with your policy number and/or identity number.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you further and have one of our consultants contact you please provide us with your policy number and/or identity number.
Kind Regards
Natasha Vos
LK
Lungile K's updateReviewer Update
06 Jul 2021, 16:34Policy number is ***8
LK
Lungile K's update06 Jul 2021, 16:34
Reviewer Update
Policy number is ***8
Hollard Life's replyOfficial
07 Jul 2021, 10:51Hello Lungile
Thank you for providing us with your policy number. I have referred your matter to our customer services team to assist you.
Kind Regards
Natasha Vos
Thank you for providing us with your policy number. I have referred your matter to our customer services team to assist you.
Kind Regards
Natasha Vos
Hollard Life's reply07 Jul 2021, 10:51
Official
Hello Lungile
Thank you for providing us with your policy number. I have referred your matter to our customer services team to assist you.
Kind Regards
Natasha Vos
Thank you for providing us with your policy number. I have referred your matter to our customer services team to assist you.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
22 Jul 2021, 13:11Hello Lungile
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer service team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer service team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards, Natasha Vos
Hollard Life's reply22 Jul 2021, 13:11
Official
Hello Lungile
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer service team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer service team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards, Natasha Vos