MC
Mariska C

1 reviews | Active since Apr 2026

13 Apr 2026, 15:02

Worst Customer Service Ever with No Feedback

I have been trying to get hold of Hollard via their phone numbers, but I get transfered from 1 person to another and then while holding, they drop the line.

Surely it can't be that difficult to get a payout and cancel your policy?

0
Replies (5)
MC
Mariska C's update13 Apr 2026, 12:15
Reviewer Update
This will be highly appreciated.

Thank you.
Hollard Life
Hollard Life's reply13 Apr 2026, 15:10
Official
Hello Mariska C.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
MC
Mariska C's update13 Apr 2026, 15:45
Reviewer Update
Good day,

Please contact me either after 16h30 this afternoon or after 09h00 tomorrow morning.

Thank you
MC
Mariska C's update13 Apr 2026, 17:02
Reviewer Update
Good day,

Thank you for contacting me and promise to assist me.


Hollard Life
Hollard Life's reply15 Apr 2026, 12:51
Official
Hello Mariska C.

Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team