1 reviews | Active since Nov 2016

21 Nov 2016, 11:54

Worst customer service

<p>I was contacted by an agent from Hollard that was only looking for complaints while i was the client that is sitting with the problem and she never gave me any solution for it, i signed up 3 different policies no communication from Hollard regarding the mis communication from their side and i am struggling for 9 months now to solve the problem whereby i gave them the corrct information but it was wrongly captured on their side but now me as a customer need to struggle </p>

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Replies (1)
Hollard Life
Hollard Life's reply21 Nov 2016, 13:43
Official

Hello Thamsong

I am sorry for the experience you had during fixing the data capture errors on your policy.

Our team will contact you about your policy and the poor service experience.

Kind Regards

Lynne Lawrence

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