pM
penelope M
1 reviews | Active since Feb 2013
11 Aug 2021, 14:14
worst cellphone insurance ever
hollard finrite is the worst cellphone insurance i have ever dealt with, the agents dont know what they doing, they dont give feedback ,they hang up and pretend not to hear you...i asked for a supervisor agent hung up the call.. i have logged a claim on the 22 July 2021, till date my claim has not been finalized. supervisor Petunia always not available and dont call or email back with feedback. i will never recommend finrite shwem
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Hollard Life's replyOfficial
11 Aug 2021, 15:34Hello Penelope
We are sorry that you had a poor experience with our administrator, which led to you reaching out to Hellopeter with a complaint.
We are sorry that you had a poor experience with our administrator, which led to you reaching out to Hellopeter with a complaint.
You claim has been escalated to our team who busy looking into your complaint and will be providing you with feedback within 5 working days .
Kind Regards
Hollard Complaints Management
Kind Regards
Hollard Complaints Management
Hollard Life's reply11 Aug 2021, 15:34
Official
Hello Penelope
We are sorry that you had a poor experience with our administrator, which led to you reaching out to Hellopeter with a complaint.
We are sorry that you had a poor experience with our administrator, which led to you reaching out to Hellopeter with a complaint.
You claim has been escalated to our team who busy looking into your complaint and will be providing you with feedback within 5 working days .
Kind Regards
Hollard Complaints Management
Kind Regards
Hollard Complaints Management