1 reviews | Active since Dec 2019
Worse service from Christelle Mosweni
The worst service I have received from your team Christelle Mosweni she confirms nothing is done with my claim and all her supervisors is in a meeting .puts me on hold for 30 mins is this how you treat your paying customers .I am disgusted in the service .even after I asked for a manager she puts me on hold until the line dropped for such long time not even a call back to inform me what has been escalated or what will be done.I manage a team where I work.and never have I ever seen clients being treated like dirt .you agents service is bad.I am moaning my dad and yet have not received one call from hollard or just help to make things easiar for me I am not a happy client at all And I am not happy how I have been treatee by hollard. I have been a client for many years totally unhappy with the treatment you are frustrating me
We are saddened to hear about the loss of your dad. Please accept our sincere condolences.
We will provide you with feedback as soon as possible.
We are saddened to hear about the loss of your dad. Please accept our sincere condolences.
We will provide you with feedback as soon as possible.
We are sorry for the time it has taken to resolve your claim. Our claims team have confirmed that your claim has been processed and paid. We would also like to thank you for bringing your poor experience to our attention and are working on improving our customers experience.
We wish you strength during this difficult time.
Kind Regards
Natasha Vos
We are sorry for the time it has taken to resolve your claim. Our claims team have confirmed that your claim has been processed and paid. We would also like to thank you for bringing your poor experience to our attention and are working on improving our customers experience.
We wish you strength during this difficult time.
Kind Regards
Natasha Vos