MN
Mbalibarlee N
1 reviews | Active since Jun 2018
13 Feb 2023, 06:45
Worse service
Please do not pressure my mother into paying upfront for excess fee for cell phone insurance why are you busy calling to pay upfront while she pays monthly installment for the cell phone insurance please stop calling as if she owing you money we reported the phne We will pay when we get the funds before jet used to take the phne for repairs than the customer pays why are you guys calling her ...she must upfront
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Hollard Life's replyOfficial
13 Feb 2023, 09:14Hello Mbalibarlee
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint we need more details to look into the matter further.
Please provide us with your mom's identity number, claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply13 Feb 2023, 09:14
Official
Hello Mbalibarlee
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint we need more details to look into the matter further.
Please provide us with your mom's identity number, claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team