JM
Joce M

1 reviews | Active since Feb 2025

07 Feb 2025, 12:51

Worse insurance company ever

Hollard claims department is the worse company to deal with when it comes to claims. I would not recommend anyone to take out insurance with Hollard. Imagine playing premiums every month and then losing a loved one having no feedback unless you ask. The assessor Sindi giving me attitude when asking for feedback And a manager Lee-Ann in claims that promises to call and never does.

This claim has been going on for 3 months.

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Replies (4)
Hollard Life
Hollard Life's reply07 Feb 2025, 13:53
Official
Hello Joce M

Dealing with loss is never easy. We are sharing in your sadness with the loss of your loved one.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply07 Feb 2025, 19:09
Official
Hello Joce M

We are sorry for the delay in responding to your matter and assure you that we are looking into your claim.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply18 Feb 2025, 16:44
Official
Hello Joce M

We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply19 Feb 2025, 19:25
Official
Hello Joce M

We are sorry for the delay in responding to your matter and assure you that we are looking into your claim.

Kind Regards,
Social Resolutions Team