mJ
mark J
1 reviews | Active since Mar 2009
17 Feb 2015, 11:44
Wont Pay Cliam.....
Hollard will not pay out my travel insurance claim as i could not make my holiday due to the pasing of my sister.<br> She Died so we had to mourn and do the funeral, i had this useless insurance which now refuses to pay.<br> <br> Because she died of a pre-exsisting condition this is now a problem......<br> We will not fill out more form we have given you the death certificate what more do you want.. Must i give you her body!!!<br> <br> \According to all the information that we have received your sister's death was due to a pre-existing medical condition (Hypertension and Hypoglycaemia) as pointed out in the medical certificate that was provided to us".<br> <br> PAY BACK MY MONEY.<br> """
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Replies (1)Hollard Life's replyOfficial
17 Feb 2015, 15:42Hello mark76,
Thank you for taking the time to bring this matter to our attention.
Please accept our sincere condolences for the loss of your sister. Kindly note that your dispute has been escalated to be reviewed and feedback on outcome will be provided to you as soon as possible.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for taking the time to bring this matter to our attention.
Please accept our sincere condolences for the loss of your sister. Kindly note that your dispute has been escalated to be reviewed and feedback on outcome will be provided to you as soon as possible.
Kind Regards
Nathan Mangope
***
Complaints Management
Hollard Life's reply17 Feb 2015, 15:42
Official
Hello mark76,
Thank you for taking the time to bring this matter to our attention.
Please accept our sincere condolences for the loss of your sister. Kindly note that your dispute has been escalated to be reviewed and feedback on outcome will be provided to you as soon as possible.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for taking the time to bring this matter to our attention.
Please accept our sincere condolences for the loss of your sister. Kindly note that your dispute has been escalated to be reviewed and feedback on outcome will be provided to you as soon as possible.
Kind Regards
Nathan Mangope
***
Complaints Management
