TN
Thando N
1 reviews | Active since Mar 2022
22 Mar 2022, 08:57
Will Never trust Hollard insurance
It's been a week trying to get help with cellphone claim and they been waiting for authorisation. They told me 24 hrs and the other 48 hrs.
Helpful (0)
Replies (4)0
Replies (4)
Hollard Life's replyOfficial
22 Mar 2022, 10:37Hello Thando
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
To ensure we redirect your matter to the relevant department please confirm where you bought your cell phone.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
To ensure we redirect your matter to the relevant department please confirm where you bought your cell phone.
Kind Regards, Escalated Complaints Team
Hollard Life's reply22 Mar 2022, 10:37
Official
Hello Thando
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
To ensure we redirect your matter to the relevant department please confirm where you bought your cell phone.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
To ensure we redirect your matter to the relevant department please confirm where you bought your cell phone.
Kind Regards, Escalated Complaints Team
TN
Thando N's updateReviewer Update
22 Mar 2022, 19:35I bought it from Edgars Mall of Africa on the 25th of Feb 2021.
TN
Thando N's update22 Mar 2022, 19:35
Reviewer Update
I bought it from Edgars Mall of Africa on the 25th of Feb 2021.
TN
Thando N's updateReviewer Update
23 Mar 2022, 14:14Thank you for for your effort, got a message that my device Insurance claim has been approved.
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Thando N's update23 Mar 2022, 14:14
Reviewer Update
Thank you for for your effort, got a message that my device Insurance claim has been approved.
Hollard Life's replyOfficial
23 Mar 2022, 14:32Hello Thando
You are welcome, thank you for confirming.
Contact us for any further concerns.
Kind Regards
Escalated Complaints Team
You are welcome, thank you for confirming.
Contact us for any further concerns.
Kind Regards
Escalated Complaints Team
Hollard Life's reply23 Mar 2022, 14:32
Official
Hello Thando
You are welcome, thank you for confirming.
Contact us for any further concerns.
Kind Regards
Escalated Complaints Team
You are welcome, thank you for confirming.
Contact us for any further concerns.
Kind Regards
Escalated Complaints Team