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Nonhlanhla M
1 reviews | Active since Mar 2023
06 Apr 2023, 07:34
While Iua has no answers or any facts or turn around time & shifting everything to Hollard.
I’ve sent emails even contacted Hollard about this which I’m being told it Hollard that needs to make a decision…Dear Hollard how long is your turn around time on a funeral policy? Please explain to me all the facts it’s over a month now is someone in your offices not doing their job? Are we supposed to wait for the whole year for yourl to review the claim what’s happening?
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Replies (1)Hollard Life's replyOfficial
11 Apr 2023, 10:18Hello Nonhlanhla,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply11 Apr 2023, 10:18
Official
Hello Nonhlanhla,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
