ML
MOLEBOHENG L
1 reviews | Active since Feb 2016
16 Feb 2016, 18:02
WHAT AM I TO DO NOW
i am a hollard insurance client and i insured my mother on the plan i have...my mother passed on on Sunday and i went to claim and hollard does not want to pay out , i dnt have anyone giving me the correct information as to y but they have been debiting my account all these minths. i am stuck and frustrated as the funeral cannot go on bcos i cant get hollard t out. pleaase urgently assist me in laying my mother to rest in a dignified manner and i can only do so if YOU(HOLLARD) PAY OUT!!!
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Hollard Life's replyOfficial
17 Feb 2016, 10:58Hello ilebaka@2016,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent investigation and for contact to be made with you.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent investigation and for contact to be made with you.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply17 Feb 2016, 10:58
Official
Hello ilebaka@2016,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent investigation and for contact to be made with you.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent investigation and for contact to be made with you.
Kind Regards
Lynne Lawrence
***