tL
tumelo L
1 reviews | Active since Feb 2014
18 Sept 2020, 07:41
VERY VERY POOR SERVICE
My Mom has been paying her policies for years and now when it's time to claim they are giving her a run around. All policies payout within 48 hour, but with my Mom's policy its way more than 48 hours. This is really frustrating to see an elderly being treated like this. Hollard you really need to improve your service levels this is very unacceptable.
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
18 Sept 2020, 15:00Hello tumelo
We are sorry that your mom's experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your mom's experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply18 Sept 2020, 15:00
Official
Hello tumelo
We are sorry that your mom's experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your mom's experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints