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refilwe S
1 reviews | Active since Jun 2020
19 Sept 2023, 11:07
Very useless company
Ijooooh Hollard Life I cancelled my policy June then I asked for a refund, then July they debited again they refunded me money for June and July and I was told they have canceled my policy, come August they debited again, I called them and they told me to send my payslip I did that, few days after I called then I was told they still investigating, 18/09/2023 they debited again. Am wondering because my policy were canceled why are they still taking my money.
Now am taking this matter to my Lawyers, they will deal with them.
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Replies (3)0
Replies (3)Hollard Life's replyOfficial
19 Sept 2023, 11:30Hello Refilwe,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your <query/complaint>, we need more details to look into the matter further.
Please provide us with either your identity number, or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply19 Sept 2023, 11:30
Official
Hello Refilwe,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your <query/complaint>, we need more details to look into the matter further.
Please provide us with either your identity number, or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
Hollard Life's replyOfficial
19 Sept 2023, 12:28Thank you.
Hollard Life's reply19 Sept 2023, 12:28
Official
Thank you.
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refilwe S's updateReviewer Update
19 Sept 2023, 14:10What about the September money that you have debited?
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refilwe S's update19 Sept 2023, 14:10
Reviewer Update
What about the September money that you have debited?
