kR
kwapi R

1 reviews | Active since Feb 2015

18 Feb 2015, 09:23

VERY RUDE CONSULTANT

To whom concerned <br> <br> On the 18/02/2015 8:20 I got a missed from a land line number. <br> As I returned the call I got through to Hollard consultant( Buitumelo she said her name was) who was so rude, interrupted me whenever I was trying to say something.<br> she carried on talking then I later ask her to give me the opportunity to tell her why I called in and she told me \how about I shut up and she do the talking"<br> Then she just hung up the phone on me.<br> <br> Now for someone who called in to take up new policies with Hollard it really got me worried about the type of service I will or my family will get at the time of need.<br> <br> It really got me thinking if I should even consider insuring with Hollard. If the front line consultant are like this. <br> <br> I honestly hope you will employ people with the right skills to carry the job and give clients sound financial advice. """

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Replies (1)
Hollard Life
Hollard Life's reply23 Feb 2015, 11:41
Official
Hello kwapir,

Good Day

Thank you for bringing the matter our attention. Please accept our sincere apologies for the service you have experienced. The complaint will be investigated and feedback will be provided to you as soon as possible.
Alternatively, please contact me directly.

Kind Regards

Lynne Lawrence
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