DR
Daleen R

1 reviews | Active since Nov 2016

09 May 2018, 16:57

VERY POOR SERVICE - HOLLARD INSURANCE

Very Poor Service!!!! Waited 15 working day's for a Funeral Policy to be paid out!!!! They don't answer any of the e-mails and numerous requests for a Manager to call me back! I have to phone them every second day to get this claim finalised after 15 working days!!! I have cancelled my other Funeral Policy with Hollard due to this very poor service!!!

0
Replies (2)
Hollard Life
Hollard Life's reply10 May 2018, 08:29
Official

Hello date4destiny

Thank you for contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

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Hollard Life
Hollard Life's reply10 May 2018, 08:30
Official

Hello date4destiny

Thank you for contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

***