Very Disgusted

Item: Hollard Life
Rating: 1
Author: Mbalibarlee N

This regarding a claim as I assume jet yeoville under hollward cell phone insurance I have been waiting for more than 4 months there no communication regarding the phone I have been ****** paying for the phone so many years they giving me excuses jet is worse due communication with client I am still wating regarding the phone claim I will continue complain until I get that phone since when it's months to claim a phone this unbelievable

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Replies (1)

Hollard Life's replyOfficial

01 Dec 2021, 12:28

Hello Mbalibarlee

We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.

Kind regards,

Escalated Complaints Team

Hollard Life's reply01 Dec 2021, 12:28

Official

Hello Mbalibarlee

We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.

Kind regards,

Escalated Complaints Team