VERY DISAPPOINTED IN HOLLARD INSURANCE

I am very disappointed, angry and hurt. My mom passed on last week Tuesday I’ve put through a claim on Thursday (***1) till this day the 30th of June I still have not received my payouts, and remember they say they take 24-48 hours to pay. At a time like this when I need them most to help ease my grief I have to worry about getting my payouts for preparations. My advice to everyone that needs to add hollard as their insurance please please please make sure you have another insurance that you can rely on for paying on time. As for Hollard insurance and hollard Edcon I’m done with them. They keep telling me about an error. And mind you I’ve been to their branch in Polokwane it’s closed, I’ve been to their branch in Kempton park it’s also closed. Worst of all their addresses is still on Maps. You’ll waste your petrol driving around looking for their branches, you’ll waste your airtime calling them.