VERY BAD SERVICE

Hi, My account fell into arrears and I made arrangements to bring the account up to date. Payment was made on the 25th of February till today the 17th of March none of the ladies mentioned above is returning my emails. I want to know that payment has been received and that my account will be debited from this month going forward, how hard can that be. I was told in the beginning that they wee moving office but since then I have email several times. This is such terrible service. My policy was with Allrisk not even with Hollard! I hate dealing with Hollard. If this cant be sorted out PLEASE refund the my monies that I have paid from the beginning and I will go elsewhere.<br> Thank you