Useless ****holes that admit a big mistake but won't do anything about it

Rachel I have this to ask. Since the 14th when you acknowledged that one of the envelopes I recieved my hard copy of the policy in was infact not sealed, why the silence? Hollard have compromised my Beneficiary's ID and mine. You do realise this surely?

Ignoring a problem does not make it go away. You will find that I will pester you no end until Hollard give me some type of means to prevent ID theft. You're a bunch of ********* ***ards. Take note that I will obviously keep all communication with you on file so that if the **** hits the fan I have records to show that Hollards gross negligence is in the spotlight and to blame.

Hollard you have been bust,there is no way out and you know it! You will always be held accountable if/when the day comes that my or my beneficiary's ID's have been used to commit *****........ etc.