Useless Customer Service for those who lost their jobs.

Item: Hollard Life
Rating: 1
Author: Gomolemo M

Hollard. I have been trying to sort out my life since getting retrenched in January. I am NOT able to pay my premiums and would like you to PLEASE PAUSE them until such a time that I am back on my feet again. Can you get one of your consultants to urgently give me a call to assist. PLEASE. FOR ****S SAKES.

Helpful (0)

Replies (3)

Gomolemo M's updateReviewer Update

04 Apr 2025, 17:13

This relates to my funeral cover. I already gave you my ID number. How come you could not just check on your system instead of asking back and forth questions?

Gomolemo M's update04 Apr 2025, 17:13

Reviewer Update

This relates to my funeral cover. I already gave you my ID number. How come you could not just check on your system instead of asking back and forth questions?

Hollard Life's replyOfficial

07 Apr 2025, 13:04

Hello Gomolemo M
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team

Hollard Life's reply07 Apr 2025, 13:04

Official

Hollard Life's replyOfficial

07 Apr 2025, 13:58

Hello Gomolemo M

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team

Hollard Life's reply07 Apr 2025, 13:58

Official