************* and unreliable

Hi, a colleague referred me to hollard after I advised him I need a legal plan. I searched for thier legal aid department number and left my cellphone number and a lady contacted me the next day to take me through thier legal plans and how it works e.t.c

She asked for my banking details at the end for the monthly premium/contributions to be debited and all that!. I had no problem with giving her that information. When I asked how will I get my contract, she said it will be emailed to the email address I provided. This was last year and to-date I still haven't received my copy of the contract. Meanwhile, my account is being debited every month for R130.00, but contract dololo!

About a month ago a lady named Sarah from Hollards funeral department phoned me offering a funeral plan and I declined it on the spot as soon as her mentioned where she's calling from. A gentleman from Hollard also called offering me same thing as Sarah - still declined. HOLLARD, IS THIS A **** OF SOME SORT OR YOU GUYS ARE REALLY LIGIT? honestly your terrible service is rediculous to say the list. If my account gets debited in April, all hell will break loose. I need my contract ASAP, and a call from your highest manager in the company. I don't even have my policy number for heaven sake!

Only Lord knows what will happen should something happen and I am in need of your assistance, ligal wise I mean.