TJ
Tamsyn J
1 reviews | Active since Aug 2020
27 Aug 2020, 09:26
Unsolved Edgars Account
I submitted my retrenchment documents to Edgars who took 5 months to process them and continued to bill me in the process. When they finally submitted it Hollard emailed me and said I need a stamp on my UIF form. They also have not processed my retrechment documents. This has been a frusting process and Hollard has not responded to any of my emails to resolve this matter.
This is such POOR and PATHETHIC customer service. What you impacted my life in such a negative way and then you don't respond to any of my emails. I am kept on hold when I call I cant get any reliable person to assist me.
It's no wonder Edgars has closed down. It's just excuses after excuses and poor customer service!!!!
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Replies (1)0
Replies (1)Hollard Life's replyOfficial
27 Aug 2020, 10:40 Hello Tamsyn Jordaan
We are sorry that your claims experience has led you to contact us with a complaint.
Please provide us with your Edgars account number to enable us to investigate.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
Please provide us with your Edgars account number to enable us to investigate.
Regards
Hollard Group Complaints
Hollard Life's reply27 Aug 2020, 10:40
Official
Hello Tamsyn Jordaan
We are sorry that your claims experience has led you to contact us with a complaint.
Please provide us with your Edgars account number to enable us to investigate.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
Please provide us with your Edgars account number to enable us to investigate.
Regards
Hollard Group Complaints
