PG
Pierre G
1 reviews | Active since Mar 2009
01 Sept 2015, 08:48
Unsolicited spam
This morning I received unsolicited communications, i.e. spam from Hollard Funeral Cover, apparently an authorised FSP, on my personal cellphone. <br> <br> According to paragraph 45 of the South African Electronic Communications and Transactions<br> Act, 2002 I can request and you must provide me with the source where you<br> got my personal information. Failure to provide this information is<br> punishable by law.<br> <br> I hereby formally request where did you get my cellphone number from?<br> <br> I expect this information no later than the end of the day.
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Replies (1)Hollard Life's replyOfficial
01 Sept 2015, 13:04Hello pierre88,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our sales administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our sales administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply01 Sept 2015, 13:04
Official
Hello pierre88,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our sales administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our sales administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
