CM
Celiwe M

1 reviews | Active since Sept 2015

29 Mar 2021, 19:13

Unpaid Monthly provider benefit

After the review I posted on the 25 March about unpaid monthly provider benefits from Hollard, I am glad to says, HelloPeter really works, and thanks to Natasha Vos for kind and timely response. She was very quick in fixing my issues. thanks. I believe your colleagues could have done the same, but they failed I couldn't even have reach out to this platform.I don't wanna give up on Hollard yet, I have been with them for many years now but still I think you can do better.

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Replies (1)
Hollard Life
Hollard Life's reply30 Mar 2021, 13:07
Official
Hello Celiwe

Thank you for taking the time to let us know about the exceptional service delivered by Natasha in resolving your recent complaint.

We are delighted to have turned your experience around and look forward to building a lasting relationship with you.  
Your feedback is important as it enables us to continuously improve the service we strive to deliver.

Take care, 

Waheeda Namlall
Life Solutions