VT
Velma T
1 reviews | Active since Apr 2020
11 May 2023, 15:32
Unpaid hospital claim
I my name is Fadia Mckar I have been with hollard hospital plan for many years now and recently my daughter was hospitalized and I put in a claim .I knew the moment they ask for so many documents that they didn't want to pay after submitting everything my claim still got denied. I want the money as they have paid every month and now they reject. With all sorts of reason.after being years in this insurance I feel they are ****mers and I want my money back or my claim paid out.i will also just cancel this plans as I have more than one.
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Replies (1)Hollard Life's replyOfficial
12 May 2023, 08:44Hello Velma,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply12 May 2023, 08:44
Official
Hello Velma,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
