VT
Velma T

1 reviews | Active since Apr 2020

11 May 2023, 15:32

Unpaid hospital claim

I my name is Fadia Mckar I have been with hollard hospital plan for many years now and recently my daughter was hospitalized and I put in a claim .I knew the moment they ask for so many documents that they didn't want to pay after submitting everything my claim still got denied. I want the money as they have paid every month and now they reject. With all sorts of reason.after being years in this insurance I feel they are ****mers and I want my money back or my claim paid out.i will also just cancel this plans as I have more than one.

0
Replies (1)
Hollard Life
Hollard Life's reply12 May 2023, 08:44
Official
Hello  Velma,

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

Our customer resolution  team is busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,

Escalated Complaints Team