MM
Mariska M

1 reviews | Active since Jul 2014

08 May 2020, 17:45

Unpaid Funeral Policy Claim

Never again will I take out any policy offered by Hollard. Submitted Funeral Policy claim for partner covered on policy for almost eight years, at Edgars Kollonade on 19/03/2020. Several e-mails, faxes and phone calls later only to have numerous references but no indication what is happening to claim. Every time only "I will request a Supervisor to call you back". Poorest service ever received from an Insurance company. Will never recommend Hollard to anybody

0
Replies (1)
Hollard Life
Hollard Life's reply11 May 2020, 10:13
Official
 
Hello  Mariska   

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints