TM
Tracey-Leigh Matroos

1 reviews | Active since Jul 2013

13 Dec 2017, 15:10

UNPAID FUNERAL CLAIM

MY HUSBAND TOOK OUT A FUNERAL POLICY WITH HOLLARD IN 2010 IN 2017 APRIL THIS POLICY WAS UPDATED AND A NEW 6 MONTHS WAITING PERIOD STARTED AS FROM 01/05/2017. MY HUSBAND PASSED AWAY ON 06/11/2017 AND HOLLARD REFUSE TO PAY OUT ANYTHING SAYING THAT THE 6 MONTHS IS NOT YET COMPLETED.

0
Replies (1)
Hollard Life
Hollard Life's reply13 Dec 2017, 15:32
Official

Hello uene

We are truly sorry for the loss of your husband.

I am sorry for the experience you had during this difficult time.

We are currently dealing with the Ombudsman regarding your complaint to them.

Kind Regards

Lynne Lawrence

***