QF
Queen F
1 reviews | Active since Dec 2017
22 May 2025, 14:50
Unpaid Claim
Policy number or claim number ***. Claimed my mum's insurance policy on Monday 19th May, was supposed to pay within 48 hours and given the above reference been taken from pillar to post with my payment. I am so disappointed your service is poor and I will never recommend anyone to Hollard.
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
22 May 2025, 15:38Hello Teboho M
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. I attempted to reach out to you using the provided number, but unfortunately, I was advised that is a wrong number. For us to investigate your matter and expedite your request, kindly provide us the following details to get into the policy and provide prompt feedback.
Full name of the policy holder:
ID number of the policy holder:
Full name of the beneficiary:
Contact number:
Policy type/ where the policy was taken out:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. I attempted to reach out to you using the provided number, but unfortunately, I was advised that is a wrong number. For us to investigate your matter and expedite your request, kindly provide us the following details to get into the policy and provide prompt feedback.
Full name of the policy holder:
ID number of the policy holder:
Full name of the beneficiary:
Contact number:
Policy type/ where the policy was taken out:
Kind Regards,
Social Resolutions Team
Hollard Life's reply22 May 2025, 15:38
Official
Hello Teboho M
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. I attempted to reach out to you using the provided number, but unfortunately, I was advised that is a wrong number. For us to investigate your matter and expedite your request, kindly provide us the following details to get into the policy and provide prompt feedback.
Full name of the policy holder:
ID number of the policy holder:
Full name of the beneficiary:
Contact number:
Policy type/ where the policy was taken out:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. I attempted to reach out to you using the provided number, but unfortunately, I was advised that is a wrong number. For us to investigate your matter and expedite your request, kindly provide us the following details to get into the policy and provide prompt feedback.
Full name of the policy holder:
ID number of the policy holder:
Full name of the beneficiary:
Contact number:
Policy type/ where the policy was taken out:
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
23 May 2025, 09:42Hello Tebogo M
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply23 May 2025, 09:42
Official
Hello Tebogo M
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team