SG
Siseko G
1 reviews | Active since Jan 2019
16 Sept 2020, 12:25
Uninsured while insured
They promise to pay after 48 hours but take up to two weeks and the service consultants are soo rude and lazy.... Called the other day and asked for a manager and Rinki (consultant) said she left and I asked for anyone that can help she asked me where is she gonna get another manager.
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Replies (2)
Hollard Life's replyOfficial
16 Sept 2020, 16:12 Hello Siseko Gqwetana
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply16 Sept 2020, 16:12
Official
Hello Siseko Gqwetana
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your claims experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
SG
Siseko G's updateReviewer Update
16 Sept 2020, 17:49The policy finally paid out but I will not rest till you guys retrain that consultant she is rude and insensitive, you guys say NIYADUDUZA she is not part of that slogan and your core values.
SG
Siseko G's update16 Sept 2020, 17:49
Reviewer Update
The policy finally paid out but I will not rest till you guys retrain that consultant she is rude and insensitive, you guys say NIYADUDUZA she is not part of that slogan and your core values.