sM
siyabonga M

1 reviews | Active since Apr 2017

06 May 2021, 07:53

Unhappy ex-customer!!!

Hollard Legal that division is ****ing people. I joined it for 2 years now and just when i needed help. I dont get it, ive sent email ive made phone calls. I will advise you guys to cancel your Legal Plan with Hollard they wont help you when you need them. Im still the client for Insurance division.

POLICY NUMBER: ***4

0
Replies (4)
Hollard Life
Hollard Life's reply06 May 2021, 10:35
Official
Hello Siyabonga

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

We have referred your matter to our team who will be in contact with you.  

Kind Regards, 
Natasha Vos 
sM
siyabonga M's update06 May 2021, 18:38
Reviewer Update
I will be waiting for your call, or you can give me contact details for your team and reference number, I can call them also.
Hollard Life
Hollard Life's reply07 May 2021, 07:48
Official
Hello Siyabonga

Europ assistance has confirmed that they have tried contacting you and were unsuccessful in getting hold of you. An sms was sent to your number with their contact information for you to contact them when you are available. 

Please confirm if you received the sms and kindly confirm the contact number that they can get in touch with you on?

Kind Regards
Natasha Vos
Hollard Life
Hollard Life's reply25 May 2021, 11:51
Official
Hello Siyabonga

Our administrators have attempted contacting you and have not been successful. 

Please provide us with your preferred time, date and contact information that you would like them to contact you on so that they can assist you. 

Kind Regards
Natasha Vos