NL
NALEDI L

1 reviews | Active since Nov 2021

01 Dec 2021, 09:22

UNHAPPY CLIENT

ITS A NIGHTMARE, IM NOT SURE IF THE THEY ARE HIRING PEOPLE FROM THE STREETS OR WHAT. I SPOKE TO SOME LADY CALLED RACHEL WHO IS A XONGA SPEAKING SO ***EN ELLITERATE NOT TRAINED NOT SURE WHY IS SHE IN THAT CALL CENTRE. TOTALLY HELPLESS IM UNHAPPY. THE QUESTION IM ASKING MY SELF IS IF OUR MONEY IS EVEN SAFE WERE IT IS?

0
Replies (1)
Hollard Life
Hollard Life's reply01 Dec 2021, 10:19
Official
Hello Naledi

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Thank you for bringing your matter to our attention and we assure you this is not the service we aim to provide at Hollard. 

Kind Regards
Escalated Complaints Team