NG
Nangamso G
1 reviews | Active since Jan 2024
15 Feb 2024, 10:59
Unhappy client
I wrote a review about unpaid claim that was a month ago and they asked me to resubmit the claim and I did then they sent ab email apologizing and promised to pay the claim within 2-3 days that was the 31st January till date they never pay any cent what is worse I find out that they also did this to my uncle
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
15 Feb 2024, 14:32Hi Nangamso,
We are so sorry to hear that the claim is not yet paid. We will escalate the matter to higher management. As far as we know this claim was paid last week already. We opologise for the inconvenienced caused.
Kind Regards,
Escalated Complaints Team
We are so sorry to hear that the claim is not yet paid. We will escalate the matter to higher management. As far as we know this claim was paid last week already. We opologise for the inconvenienced caused.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply15 Feb 2024, 14:32
Official
Hi Nangamso,
We are so sorry to hear that the claim is not yet paid. We will escalate the matter to higher management. As far as we know this claim was paid last week already. We opologise for the inconvenienced caused.
Kind Regards,
Escalated Complaints Team
We are so sorry to hear that the claim is not yet paid. We will escalate the matter to higher management. As far as we know this claim was paid last week already. We opologise for the inconvenienced caused.
Kind Regards,
Escalated Complaints Team
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Nangamso G's updateReviewer Update
15 Feb 2024, 17:08Thank you for your response I will wait, can you also follow up this one ***9
NG
Nangamso G's update15 Feb 2024, 17:08
Reviewer Update
Thank you for your response I will wait, can you also follow up this one ***9