Unhappy client

I would like to inform anyone that is thinking about taking a policy with Hollard to rather go to other companies. I have been paying my policy for the last 6 years and I am very unhappy with their service. They did not deduct my policy for two months and after I requested a easy pay number to pay the outstanding amount they now tell me my policy has lapsed. I now loose my premiums back benefit. I have never received such bad service.