sV
san V
1 reviews | Active since Apr 2012
18 Jul 2018, 10:07
Unhappy about service
I'm so disappointed with the service of Hollard I sent a claim and it's sad that each time a claim is finalised it takes more than a month to sort out I sent a claim now it's been 2 weeks so response and I spoke to an agent u said that they don't have any documents then I sent it again
Helpful (0)
Replies (4)0
Replies (4)
Hollard Life's replyOfficial
18 Jul 2018, 21:56Hello san
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply18 Jul 2018, 21:56
Official
Hello san
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
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san V's updateReviewer Update
28 Jul 2018, 05:55I got this reply a day after I posted. Yesterday the 28th of July I called the lady had told me that they have not yet started working on my policy. Documents sent on the 30th June and almost a month later they have not started working on it
sV
san V's update28 Jul 2018, 05:55
Reviewer Update
I got this reply a day after I posted. Yesterday the 28th of July I called the lady had told me that they have not yet started working on my policy. Documents sent on the 30th June and almost a month later they have not started working on it
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san V's updateReviewer Update
03 Aug 2018, 07:20Each time I make calls to the claims department for some reason it's always sitting at the same place and no progress, every week that I call I am told the same thing. Since then they have not tried to contact me
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san V's update03 Aug 2018, 07:20
Reviewer Update
Each time I make calls to the claims department for some reason it's always sitting at the same place and no progress, every week that I call I am told the same thing. Since then they have not tried to contact me
sV
san V's updateReviewer Update
08 Aug 2018, 06:33I'm am so disappointed by Hollard my original post was on the 18 July today is the 8th of August and guess what I have not even received a call from Hollard even though I have made several calls and not being provided much information
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san V's update08 Aug 2018, 06:33
Reviewer Update
I'm am so disappointed by Hollard my original post was on the 18 July today is the 8th of August and guess what I have not even received a call from Hollard even though I have made several calls and not being provided much information