UM
Unity M

1 reviews | Active since Apr 2019

16 Apr 2019, 14:31

Unfair service from Hollard

I took a life cover policy with Hollard in 2017 and had no problems with them. I have been paying close to R600 every month. Now the problem is I’m not working anymore as I had to go back to school. So I cancelled my policy last month because I need money for my fees. I called a consultant asking when am I getting my money back. Her response was “you won’t be getting your money because you cancelled your policy”. She further says that I forfeited everything because of the cancellation. I wasn’t told anything when I was taking this policy.

I really need my money back

0
Replies (1)
Hollard Life
Hollard Life's reply16 Apr 2019, 15:57
Official
Hello  Unity Modise 

Thank you for contacting us. 

I am sorry your experience prompted you to contact us with a complaint. 

Our team will be in contact with you regarding your policy. 

Kind Regards

Lynne Lawrence
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