Unfair and Discrmination by Hollard Insurance.

I am not happy with the service I got from this insurance; they declined my claim because they say • No insurable interest To understand our decision, please refer to your policy wording under the section: 1 What is covered? 1.3 The mobile device that you are insuring must belong to you or a member of your immediate family who is dependent on you and lives with you. The Device was owned by me, and it happened that I borrowed Sibusiso because he had been looking for a job, and he needed the phone so that he could be contacted if he got the job. The phone does belong to me, and I have never defaulted on my payments. I think the real reason they are declining the claim is because I was double debited on this device that I'm claiming for, and they do not want to pay me back the money. What I suspect they want to do is only give a refund and not the phone, so either way, I lose a portion of the payments I made for the device. To add on that, I cannot include the lawyers because I am insured with them (Hollard).

regards Vusi Dhlamini