UNDERMINING, UNAPOLOGETIC & UNPROFFESSIONAL
Undermining and Unproffessional they trying to cover their tracks on which the is no loop hole, instead someone is *********** and they failing to recognise their wrong doing in our matter of refund, policy cancelled on the 27 February 2024 instead they keep insisting they received documents the 17th April 2024, whom was sitting with our our cancellation forms? we want our full refund Policy no.*** & *** is due to their carelessness they are in this mess, we have proof we did all in time & the worse they not even apologising for their end, is not the first time am treated this way and this time i will never ever go back to them intead they keep sending different refund consultants as if the factual story given with proof to them is gonna change 💁♀️is worrisome how little 🤌🤌they take us
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team