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refilwe N
1 reviews | Active since Aug 2014
26 Aug 2021, 10:13
unconsented premium increase
I'm so disappointed with Hollard, how can they force people to increase their premiums and benefits, I told them i can't afford the increase and they still went ahead and increased the premium, does it matter that some of us are struggling as it is. this is not the first time i get a raw deal in this company, i will shop around and close my policy immediately, never again will i do business with them.
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Replies (1)Hollard Life's replyOfficial
26 Aug 2021, 11:57Hello Refilwe
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated complaints team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated complaints team
Hollard Life's reply26 Aug 2021, 11:57
Official
Hello Refilwe
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated complaints team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our complaints team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated complaints team
