BZ
Busi Z
1 reviews | Active since Jun 2014
22 Jan 2025, 09:36
Unauthorized Policy
I just find out this afternoon that Hollard has been debiting my account without my approval. So they decided to have a policy for my daughter without my approval so according to my calculations they owe me R14 618 - R2 220 that I was told it was cash back paid into my account. So they owe me R12 398.
How could they do this, I pay less than R100 for my policy and my mom's policy. What would be the reason for me to pay R R326 for my daughter for a funeral policy 🤔.
I want my money back as soon as possible they have been debiting since 2019.
Helpful (0)
Replies (8)0
Replies (8)
Hollard Life's replyOfficial
22 Jan 2025, 10:40Hello Buzi Z
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply22 Jan 2025, 10:40
Official
Hello Buzi Z
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
BZ
Busi Z's updateReviewer Update
22 Jan 2025, 12:28Thanks I need you to share with me the telephoni conversation recording for 2019
BZ
Busi Z's update22 Jan 2025, 12:28
Reviewer Update
Thanks I need you to share with me the telephoni conversation recording for 2019
Hollard Life's replyOfficial
22 Jan 2025, 12:39Hello Busi Z
We guarantee that we are investigating your complaint. We will give you every detail as soon as the investigation is complete.
Kind Regards,
Social Resolutions Team
We guarantee that we are investigating your complaint. We will give you every detail as soon as the investigation is complete.
Kind Regards,
Social Resolutions Team
Hollard Life's reply22 Jan 2025, 12:39
Official
Hello Busi Z
We guarantee that we are investigating your complaint. We will give you every detail as soon as the investigation is complete.
Kind Regards,
Social Resolutions Team
We guarantee that we are investigating your complaint. We will give you every detail as soon as the investigation is complete.
Kind Regards,
Social Resolutions Team
BZ
Busi Z's updateReviewer Update
22 Jan 2025, 15:14Thanks
BZ
Busi Z's update22 Jan 2025, 15:14
Reviewer Update
Thanks
Hollard Life's replyOfficial
22 Jan 2025, 15:23Hello Busi Z
We promise to investigate your concern.
Kind Regards,
Social Resolutions Team
We promise to investigate your concern.
Kind Regards,
Social Resolutions Team
Hollard Life's reply22 Jan 2025, 15:23
Official
Hello Busi Z
We promise to investigate your concern.
Kind Regards,
Social Resolutions Team
We promise to investigate your concern.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
27 Jan 2025, 11:46Hello Busi Z
We are sorry for the delay in resolving your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in resolving your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's reply27 Jan 2025, 11:46
Official
Hello Busi Z
We are sorry for the delay in resolving your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in resolving your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
04 Feb 2025, 12:46Hello Busi Z
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's reply04 Feb 2025, 12:46
Official
Hello Busi Z
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
07 Feb 2025, 13:31Hello Buzi Z
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply07 Feb 2025, 13:31
Official
Hello Buzi Z
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team