1 reviews | Active since Mar 2011
Unauthorized Debits
Im sick and tired of Hollard making unauthorized debits into my account.
I did not take any of their products, however I keep have to call and inform Ms Elizabeth Makgale (Complaints department) of the unauthorized debits, unfortunately the problem is never addressed, yet again another debit order goes off for an amount of R429.94. I dont have money to pay for my own debits because of Hollard continuing making unauthorized debits on my account.
Its really concerning that a well established company like Hollard, has such poor internal controls to make unauthorized debits onto someone account who did not take any products with them, I will never even consider taking any products/services from them in the future due to the unprofessional practice .
Can someone at Hollard do their job properly and efficiently, can a complaint get properly resolved. How many more times, do I need to call, it is quite evident that someone is definitely sleeping on their job.
Disappointed and annoyed
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the debit order.
Kind Regards
Lynne Laqwrence
***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the debit order.
Kind Regards
Lynne Laqwrence
***
