TN
Tlangelani N
1 reviews | Active since Nov 2017
07 Jun 2022, 14:46
Unauthorised policy from Hollard
I have been ****med by Hollard. They have been debiting R40 from my payslip thinking I wouldn't notice, I have been sending emails and contacting them but they are telling me they cant find my policy on their system, they keep on referring me from one department to another, they ended up asking if I am a government employee and they hung up.
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Replies (2)
Hollard Life's replyOfficial
07 Jun 2022, 14:55Hello Tlangelani
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
Hollard Life's reply07 Jun 2022, 14:55
Official
Hello Tlangelani
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
Hollard Life's replyOfficial
08 Jun 2022, 12:08Hello Tlangelani
Our administrator has made multiple attempts to contact you on the number provided with no answer. An email address has been sent to the email address on record with the required documents to investigate your matter.
Please provide us with the contact number and preferred time to make contact with you or confirm if you have received the email.
Kind Regards
Escalated Complaints Team
Our administrator has made multiple attempts to contact you on the number provided with no answer. An email address has been sent to the email address on record with the required documents to investigate your matter.
Please provide us with the contact number and preferred time to make contact with you or confirm if you have received the email.
Kind Regards
Escalated Complaints Team
Hollard Life's reply08 Jun 2022, 12:08
Official
Hello Tlangelani
Our administrator has made multiple attempts to contact you on the number provided with no answer. An email address has been sent to the email address on record with the required documents to investigate your matter.
Please provide us with the contact number and preferred time to make contact with you or confirm if you have received the email.
Kind Regards
Escalated Complaints Team
Our administrator has made multiple attempts to contact you on the number provided with no answer. An email address has been sent to the email address on record with the required documents to investigate your matter.
Please provide us with the contact number and preferred time to make contact with you or confirm if you have received the email.
Kind Regards
Escalated Complaints Team