EM
Esther M

1 reviews | Active since Mar 2014

25 Sept 2018, 13:33

UNAUTHORISED DEBIT ORDER AGAIN!!!!

WHICH PART OF STOP DEBITING MY CAPITEC ACCOUNT DOES HOLLARD INSURANCE DON'T UNDERSTAND?? I HAVE LOGGED A COMPLAIN LAST MONTH ABOUT THE SAME ISSUE, NOW AM GETTING SMS'S TO SAY THERE WAS NO FUNDS IN MY CAPITEC ACCOUNT FOR MY POLICY DEBIT ORDER!! YES YOU ARE DAMN RIGHT COS I DNT USE THAT ACCOUNT ANYMORE AND IF YOU WERE -AUTHORIZED TO DEBIT IT, YOU WERE GNA GET FUNDS !! GOOD PEOPLE YOU ARE ****** CREATING UNNECESSARY BANK CHARGES IN MY ACCOUNT OF WHICH I NEED TO PAY AT SOME STAGE!!!!LAST MONTH ONE OF YOUR AIR-HEADED CONSULTANT CALLED ME TO SAY IT WON'T HAPPEN AGAIN!!

NOW YOU LEAVE ME NO CHOICE BUT TO PRESS CHARGES AGAINST YOU! I CAN'T KEEP PAYING BANK CHARGES BECAUSE OF SAME THING.

0
Replies (2)
Hollard Life
Hollard Life's reply25 Sept 2018, 13:52
Official

Hello Motemoa570

Thank you for contatcing us.

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding your policy.

Kind Regards

Lynne Lawrence

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EM
Esther M's update25 Sept 2018, 14:18
Reviewer Update
STOP BEING SORRY AND FIX THIS NOW!!!