UNAUTHORISED DEBIT ORDER

i have two Policies with Hollard to my Surprise i got an Sms' sometime last week to say i should have money in my account for my First debit order from my capitec account, i ignored the message knowing Hollard debit from my FNB account. Now another SMs to saying " we didn't receive any funds from your Capitec account we will try again next month", i then called Hollard to her what was going on, none of them could assist me, am so annoyed by this because my 2 Funeral Policies comes from FNB and I dnt remember giving them authority to go to my Capitec account to debit it now am let with bank charges, whose gna pay those bank charges?? If i wanted another Policy i was gna give them Authorization to debit the account that is active which is my FNB not CAPITEC.

Can Hollard Please stop this CAPITEC DEBIT ORDER BEFORE I TAKE LEGAL ACTIONS COS THIS IS *****!