Unacceptable
Family members being removed from my policy without my knowledge, rectify ASAP!!!
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Replies (2)0
Replies (2)
Hollard Life's replyOfficial
25 Aug 2022, 19:39Hello Kerry-anne
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
Hollard Life's reply25 Aug 2022, 19:39
Official
Hello Kerry-anne
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
Hollard Life's replyOfficial
01 Sept 2022, 16:02Hello Kerry-anne
Thank you for your patience while we looked into your matter. We confirm that the policy corrections have been made and an updated policy schedule has been sent to the email address on record.
Contact us for any future concerns or compliments.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. We confirm that the policy corrections have been made and an updated policy schedule has been sent to the email address on record.
Contact us for any future concerns or compliments.
Kind Regards
Escalated Complaints Team
Hollard Life's reply01 Sept 2022, 16:02
Official
Hello Kerry-anne
Thank you for your patience while we looked into your matter. We confirm that the policy corrections have been made and an updated policy schedule has been sent to the email address on record.
Contact us for any future concerns or compliments.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. We confirm that the policy corrections have been made and an updated policy schedule has been sent to the email address on record.
Contact us for any future concerns or compliments.
Kind Regards
Escalated Complaints Team