LO
Liesel O
1 reviews | Active since Jan 2014
02 Jun 2015, 09:37
Unable to opt out
I received a sms from Hollard Life Insurance for funeral cover yesterday. At the end of the message it states: STOP to opt out, which I did. Today again I received the exact same message. How did you get my number - this is a contravention of the POPI act. By law when I reply STOP, I should be removed from your database.....why are you still spamming me?
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
02 Jun 2015, 11:57Hello OberholzerL,
Thank you for taking the time to notify us of this matter.
We have requested that your contact details to be removed from our database.
We have also requested an investigation on why your contact details were not removed after opting out.
Kind Regards
Lynne Lawrence
***
Thank you for taking the time to notify us of this matter.
We have requested that your contact details to be removed from our database.
We have also requested an investigation on why your contact details were not removed after opting out.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply02 Jun 2015, 11:57
Official
Hello OberholzerL,
Thank you for taking the time to notify us of this matter.
We have requested that your contact details to be removed from our database.
We have also requested an investigation on why your contact details were not removed after opting out.
Kind Regards
Lynne Lawrence
***
Thank you for taking the time to notify us of this matter.
We have requested that your contact details to be removed from our database.
We have also requested an investigation on why your contact details were not removed after opting out.
Kind Regards
Lynne Lawrence
***