cS
carmen S

1 reviews | Active since Apr 2014

07 Oct 2015, 09:35

unable to assist

Our company has switched banks and we have contacted Hollard twice and spoke to 12 different people, none of who were able to assist us finding out what policy we have or in switching the debit order to the new bank.<br> they keep transferring us to different people, this is unprofessional and ***********.

0
Replies (1)
Hollard Life
Hollard Life's reply07 Oct 2015, 12:03
Official
Hello tcs0430,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

We will be in contact with you shortly to get more details of these policies

Kind Regards
Lynne Lawrence
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