1 reviews | Active since Jul 2020
TWO WEEKS PASS-BY WHILE YOU CLAIM 48 HOURS TURNAROUND...HOLLARD LETTING US DOWN
This sad note.
I've been with Hollard for years to be let down like this is sick and it leave bad taste in my mouth. My mother pass-on on 1st of January 2021, lodge claim on 5th same day they confirmed that they receive all documentation needed to process a claim waited for 48 hours for payout nothing was deposited. The Funeral was on Saturday 9th January I borrowed money knowingly I will repay asap but now I look like I was lying this is bad for your own mother not take ownership and lead the moment.
Can leadership in this company follow up on our claim and resolve this bottleneck as this put a dark spot in Hollard , My contact number is *** I need no pity I just want a solution.
I made claims on the 05th January 2021 for my Account and My Mother also had a Jet Account also that is also outstanding. WHAT HAPPENED TO 48 HOURS CLAIM?
THE WORLD IS FACING A PANDEMIC AND YOU HAVE BECAME ANOTHER PANDEMIC. HELLOPETER IS FLOODING WITH COMPLAITS , EVERYONE IS NOT HAPPY!
DO SOMETHING WE ARE WAITING ON OUR PAYOUTS !!!!!
We are truly sorry for the loss of your mother and your claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are truly sorry for the loss of your mother and your claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
