TZ
Thamsanqa Z

1 reviews | Active since Feb 2019

16 Jan 2021, 20:55

Turn around time not honoured.

I lodged a claim on my funeral policy on Tuesday the 12 January 2021, and I haven’t heard anything from Hollard till today. It easy for Hollard to take money from me monthly but difficult for them to pay out claims. I am disappointed and thinking of cancelling my policy.

0
Replies (1)
Hollard Life
Hollard Life's reply18 Jan 2021, 11:08
Official
 Hello Thamsanqa Zulu 
We are sorry that your claims experience has led you to contact us with a complaint.

Our Customer Resolution Department will look into this matter and get back to you as soon as possible.

Regards
Hollard Group Complaints