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silindile M
1 reviews | Active since Jul 2019
14 Apr 2023, 09:19
Trust Hollard not to pay in your time of need.
We submit a funeral claim, till today we have’nt received the funds or feedback.
Claim no:***
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Hollard Life's replyOfficial
14 Apr 2023, 09:53Hello Silindile,
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer team is busy looking into your claim and what went wrong. We will engage with you within soon.
Kind regards,
Escalated Complaints Team
Hollard Life's reply14 Apr 2023, 09:53
Official
Hello Silindile,
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer team is busy looking into your claim and what went wrong. We will engage with you within soon.
Kind regards,
Escalated Complaints Team